Highly-trained technical support A good VoIP distributor will provide technical support both before and after the sale. But a great VoIP distributor will offer highly skilled, well-trained, and certified support. Make sure your distributor’s IT team has been trained on the latest advances in VoIP technology and has obtained the appropriate certifications. Provisioning capabilities Provisioning …
Threat Intelligence Threat Intelligence for Office 365 gathers data from Microsoft security databases, Office clients, email, and other recorded security incidents to detect various cyberattacks. This feature gives users in-depth knowledge about prevalent malware strains and real-time breach information to analyze the severity of certain attacks. What’s more, Threat Intelligence comes with customizable threat alert …
Broadly defined, “phishing” is any form of fraud in which an attacker tries to learn information such as login credentials or account information by masquerading as a reputable entity or person in email, IM or other communication channels. These messages prey on users who click links, images and buttons without thoroughly investigating where they lead …
Come up with and implement a media crisis management plan It’s normal for businesses to go through a crisis or two. Avoid embarrassing public relations nightmares by having a social media crisis management plan in place and ready for implementation. Create buyer personas Social media data is a great tool to gather information about your …
A variety of clean photos Always take photos under professional lighting to really get the best images of your products. When customers are browsing, it’s normal for them to want to see as much detail as possible, so try to include as many photos, from as many angles your prospects might want. Clear descriptions The …
Even to this day, the perception of cloud technology suffers from a reputation for bad security. But as time goes on we’re beginning to see that cloud security is almost always better than that of local area networks. So whether you’re considering a cloud web server or internet-based productivity software, take a minute to learn …
Whether you prefer a quick fix or a long-term solution, extending your laptop’s battery life should be among your priorities if you’re a heavy laptop user. Replacing an old battery with a new one or purchasing a new laptop shouldn’t be your only options, especially if you operate a business with limited resources. Here are …
Virtualization comes with several benefits for small- and medium-sized businesses. One of the most important is cybersecurity, but even within that subset are several strategies for protecting your organization. One of such strategy is referred to as sandboxing, and it’s worth learning about. What is sandboxing? Sandboxing is one of the rare concepts in virtualization …
Never deploy with default configurations Everyone wants to get things rolling as quickly as possible, but this often results in VoIP phones being deployed with their default configurations. You don’t want to do this because it allows the bad guy to search vendor documentation. Depending on your VoIP solution, you should have the option of …
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